Why Maintenance? Software maintenance is a Galaxy requirement for the Professional, Corporate, and Enterprise Software Editions. The first twelve (12) months are included with each software package purchased. As a value added option, additional years are offered providing Maintenance & Support for the subsequent years.
Keeping your software current provides a path maintaining the overall integrity and performance capability of the installed Galaxy hardware. As a world class Access Control solutions manufacturer, galaxy has designed this infrastructure so both our dealer/partners . End users can experience consistent product performance
and support services you have come to expect and deserve! galaxy-software-maintenance-support.
Benefits & Coverage.
Software Version Upgrades Include:.
- New Software Features.
- Software Patches & Fixes Included.
- Technical Telephone Support During all Hours.
- Database Conversion Utility Applications (Each upgrade requires the database be converted from old versions
to the new, sometimes requiring a multi-step process). - New & Updated Software Accommodates New Hardware.
- Database Migration Path Included.
(Previous to present path: SQL 7 to SQL 2000 MSDE to SQL 2005).
New Product Integration.
DVR integration galaxy-software-maintenance-support.
-Visitor Management Integration
-Time & Attendance Integration.
Important Note: If an extended maintenance has not been purchased for supplemental years and upon expiration of the included first year maintenance purchase of a new software at full cost will be required to supplement any
new enhancements, integrations, hardware and/or operating systems. galaxy-software-maintenance-support.
System Galaxy is a complete, enterprise-class access control and security management solution that offers an unsurpassed ability to satisfy the requirements of any credential management, access control, or security situation. With a user interface that’s easy to operate and system features that deploy in any combination, Galaxy easily fits any customer.
Flexible. Scalable. Complete.
Complete Solution: For instance, System Galaxy offers a complete selection of in-demand features that integrate with standard and emerging technologies. With System Galaxy you can deploy any combination of features; access control, alarm/event monitoring, intrusion detection, surveillance, elevator control, identification and credential management, photo imaging and badging, time and attendance, visitor management, reporting, and more. Galaxy-software-maintenance-support.
Scalable Architecture: Whether you need a self-contained or distributed system, System Galaxy scales to any size, making it ideal for single or multi-site facilities, remote sites, campus settings, and multi-national organizations.
Flexible Platform: System Galaxy offers a solution that is appropriate for any organization, including business, commercial, industrial government, healthcare, education, transportation, and more. galaxy-software-maintenance-support.
Sustainable Future. Maximum Investment.
Sustainable Future: Therefore, Our forward-thinking design and commitment to sustainability allow Galaxy customers to meet today’s challenges and expand as future needs arise. By maintaining long-term compatibility with existing technologies and keeping pace with rapid industry advancements, System Galaxy provides a continuous path forward.
Maximum Investment: In other words, System Galaxy is a single-platform solution that can secure an entire facility. Choose the features you want now and implement additional features as your needs change. Galaxy-software-maintenance-support